Guidelines & Expectations

Onboarding & Strategy Session

The next step is your Onboarding Session with me. During this session, we'll

• Tour the program features.

• Discuss your goals and challenges.

• Create a personalized action plan for your success in the program.

Accessing the LCA Learning Center

All your training videos, pronunciation masterclasses, assignments and bonus resources are housed in our online Learning Center.

• Access Here: Learning Center

• I recommend bookmarking this page for easy access.

The platform is organized into key modules focusing on different aspects of leadership communication. Each module includes:

• Step-by-Step Videos: Engaging lessons you can watch at your own pace.

• Interactive Notes: Each module has a corresponding section in your LCA Notes document. I will give you feedback and add recommended resources to enhance your bespoke learning experience.

• Flexibility: The LCA modules and assignments are designed to fit into your schedule and can be done any day at any time.

Milestones & Progress Tracking

To ensure you're on track and making the most of the program, we've established key milestones:

• On-Demand Learning Center: Complete the LCA modules and an APA masterclasses at your own pace.

• Monthly Assignments: Submit your monthly assignments using this link.

• Feedback: I'll provide personalized feedback on your submissions by the end of every month.

• Accountability: Refer to the Success Roadmap in your Google Drive to help keep yourself accountable and get optimal results.

Group Coaching Sessions

• Frequency: Two 60-minute Leadership Workshops (all levels) and one 90-minute LinkedIn Impact Lab (Elite and Executive Levels only) per month.

• When: The first three Tuesdays of the month at 2 PM EST. You can check the dates here.

• How to Join: You'll receive calendar invites with Zoom links for each session.

• Missed a Session? Don't worry! All sessions are recorded and uploaded to the Learning Center within 24 hours.

Pronunciation & Fluency Masterclasses

• Format: Pre-recorded videos available in the Learning Center.

• Focus: Improve your intonation and fluency with practical exercises.

• Flexible Learning: Access these lessons anytime that suits your schedule.

Getting Help

• Contact: Reach out anytime at tannia@tanniasuarez.com or at 504.390.1895 (text only).

• Response Time: My phone is always on silent, so you can text or email me anytime. I will do my best to respond within 24 hours on weekdays between 10 AM - 6 PM EST.

Participation Guidelines

• Engage Actively: To get the most out of this program and see better results faster, participate in discussions and practice exercises.

• Respectful Interaction: Let's maintain a supportive and positive environment.

Scheduling

• Rescheduling Sessions: Group sessions cannot be rescheduled. If you need to reschedule a 1:1 session, please provide at least 24 hours' notice.

• Missed Sessions: 1:1 sessions missed without notice may not be rescheduled and will be considered completed.

• Note on Our Monthly Rhythm: We do not hold coaching sessions during the fourth week of each month. This pause is intentional as it gives you dedicated time to:

  • Watch and revisit the program videos

  • Complete your assigned tasks

  • Refine your LinkedIn presence

  • Integrate what you’ve learned without feeling rushed

  Think of it as a built-in reset week. It’s your chance to consolidate progress, reflect, and prepare for the next phase with clarity and focus. 

• Holidays & Closures: I'll notify you in advance of any schedule changes due to holidays or unforeseen circumstances.

Referral Program

• You’ll receive a special thank-you for every person you refer who joins one of our programs.

  • Referral Gift: One (1) month of complimentary access at the Professional Level (includes two group sessions).

  • Bonus Thank-You: Refer a client who enrolls in the Elite or Executive level, and you’ll also receive a private one-hour coaching session with Tannia (a $500 value).

  Rewards are delivered once the referred client completes their enrollment.

  Terms & Conditions

  • All referral rewards are provided as program benefits and are not redeemable for cash or transfer.

  • The complimentary month must begin immediately following the completion of your current program.

  • The bonus coaching session must be scheduled and used during your active program period.

  • A “referral” is considered complete once a new client has officially enrolled and made their first payment.

Let's Get Started

Once again, welcome to the program! I appreciate you choosing me to guide you in this next chapter of your confidence and communication development.

• Next Steps:

  • Submit Your Questionnaire and Contract: Please submit your contract (check your email) and questionnaire before your Onboarding Session.

  • Look Out for Emails: You'll receive additional emails as I set you up in the program. No action needed on your part right now. We'll go through everything together during our Onboarding Session.

If you have any questions or need assistance, please don't hesitate to reach out.

Looking forward to working together!